How to Use Preferred Pharmacy in E-Prescribe
Artisan has a feature in Contact Info that will allow users to pull the patient's preferred pharmacy from MDToolbox to a patient's account, allowing for easier and more efficient e-prescribing for physicians and clinical staff. Preferred Pharmacy for Patients and Partners The preferred pharmacy for patien…
Managing CPT/ICD Codes and Fee Schedule
Artisan Houses your Fee schedule, CPT code, and ICDs in one location. To set up your fee schedule, procedures, and codes you may either manually enter the information or have Artisan upload the information for you. If you would like Artisan to upload your current CPT/ICD/fee schedule into the system, please contact …
Patient Statement Setup
The Patient Statement Setup is the area in Artisan where you will be able to customize the frequency of electronic sending of statements, the dunning message, as well as the clinic contact information you would like displayed on each statement. Navigation: This is only accessible to Clinic Admin and Practioner us…
Changing Password/Changing Digital Signature
Every user of the system has the ability to update their password and digital signature once they have signed in. Our recommendation is to change both your password and digital signature upon the first time signing into Artisan. Changing Password To change your password in Artisan, go to the Gea…
Escrow Refunds
Money can be refunded from escrow either to a patient or a vendor depending on the situation. General Escrow Refunds For GENERAL ESCROW refunds: 1. Click on the escrow item (not the pencil). The escrow item will highlight in purple. 2. Click FROM ESCROW (this will open a new window). 1. Enter…
How to Dictate Into the EMR
Artisan provides two dictation tools - Nuance's Dragon Dictation and Google Voice. Google Voice is free and available to all EMR users, but will not provide the high level of medical dictation accuracy offered by Dragon. If you are interested in using Dragon, please contact Artisan. How to Select a Dictation To…
Viewing and Entering Lab Results Within the Chart
Viewing and Entering Lab Results Within the Chart The Laboratory Testing section is a summary of all lab results for both the patient and the partner. Navigation To access the lab results, go to the "Progress Notes/Labs" section of the patient's chart. Manual Entry of Lab Results To manually ad…
Advanced Progress Note
Advanced Progress Notes allow the clinic to create templates for the different types of patient visits. Basic progress notes can also be written in the Advanced Progress Notes. Advanced Progress Note Library The advanced Progress Note Library holds all of the elements that can be added to an Advanced Pro…
Instant Messaging
Artisan's Instant Messaging (IM) System allows the practice to communicate both internally with one another and with patients via the Android/iOS smartphone App or via their secure web-based Patient Portal. Navigation Click the Envelope icon at the top of an Artisan page to open the Messenger portal. …
Merge Clinic Patient
The Merge Clinic Patient Tool is used to merge a duplicate patient account to the main patient account that you would like to keep. This will allow you to move all records from merged account while simultaneously deleting it. This tool can only be accessed by a Clinic Admin or Practitioner with a Super User Privil…
